Oren88 Privacy Policy — How We Protect Your Personal Information
User privacy is a priority at oren88. This policy details the types of information we collect, how it is used, how it’s protected, and your rights as a user of our platform.
Effective date: January 1, 2026. This policy is subject to change from time to time.
1. What Information Do We Collect from You?
During registration, oren88 collects information such as full name, email address, phone number, date of birth, and state of residence. This information is required to create and verify your account and to ensure you meet the eligibility criteria to use the platform. We may also request a copy of identity documents like an ID card or passport for identity verification (KYC) when necessary.
When you access the oren88 platform via smartphone, tablet, or computer, we automatically collect technical information including device type, operating system, browser type and version, IP address, language settings, and time zone. This information is used solely to optimise your experience, resolve technical issues, and enhance your account security. We do not use this information to identify you personally outside the context of the platform.
To process deposits and withdrawals in Malaysian Ringgit (RM / MYR), we collect payment method details you provide—including bank account name, masked account number, and related eWallet info. oren88 does not store credit card numbers or sensitive payment info directly on our servers. All payment processing is handled by third-party providers using recognized encryption standards.
2. How Is Your Information Used?
Oren88 only uses your personal information for legitimate and transparent purposes. Below is a list of the primary uses of your data:
- Account management: Creating, verifying, and maintaining your user account including secure login processes.
- Transaction processing: Processing MYR deposits and withdrawals accurately and securely.
- Customer Support: Identifying you when you contact our support team to ensure accurate and relevant assistance for your account.
- Platform Security: Detecting and preventing fraud, unauthorized access, money laundering, and other suspicious activities that may threaten platform or user security.
- Legal Compliance: Complying with KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements as mandated by relevant authorities.
- Service Improvements: Analysing aggregate usage patterns (not individual behaviour) to improve the interface, platform speed, and overall user experience.
Oren88 does not use your data for third-party sales or marketing without your consent.
3. Use of Cookies and Activity Tracking
Cookies are small text files stored on your device when you visit the oren88 website. We use cookies for the following purposes:
- Session cookies: Maintaining your login status during active sessions so you don’t need to log in again when navigating pages.
- Priority Cookies: Saving your language settings, display preferences, and other choices you make.
- Security Cookies: Helping detect unusual activity or suspicious access to protect your account.
- Analytics Cookies: Collecting aggregated usage data to understand how users interact with the platform for improvement purposes.
You can control or delete cookies via your browser settings. However, please note disabling certain cookies may affect platform functions such as login authentication and personal settings. oren88 does not use cookies to collect sensitive personal information outside our platform context.
4. Data Sharing with Third Parties and Secure Storage
Oren88 does not sell, rent, or share users’ personal information with third parties for their own commercial purposes. However, there are limited situations where data sharing is necessary:
- Payment service providers processing your MYR transactions—only necessary transaction data is shared.
- Government authorities or law enforcement agencies when required by court order or applicable law.
- Technology providers supporting oren88 platform operations, bound by strict confidentiality agreements.
Your personal data is stored on secure servers with industry-standard encryption. oren88 enforces strict access controls—only authorized staff can access user information, and all access is logged for audit purposes.
Data retention lasts as long as your account is active and for any minimum period required by law after account closure. After this, data is securely deleted or anonymized.
5. Your Rights as a User & How to Contact Us
As an oren88 user, you have the following rights regarding your personal data:
- Rights of Access: You have the right to request a copy of the personal data we hold about you. Requests can be made via our support email.
- Right to Correction: If any information in your account is inaccurate or outdated, you have the right to request corrections. You can also update certain information directly through your account settings page.
- Right to Deletion: You may request deletion of your personal data, subject to our legal obligations to retain certain records. Deletion requests will be processed within 30 working days.
- Rights to Object: You have the right to object to the processing of your data for specific purposes such as direct marketing. Please contact support to notify us of your preference.
Oren88 reserves the right to update this Privacy Policy at any time. Significant changes will be communicated via in-platform notifications or email. Continued use of the platform after any amendments constitutes acceptance of the updated policy.
For any privacy-related questions, requests, or complaints, please reach out to the oren88 team via email at [email protected]. We are committed to responding to all privacy inquiries within 5 working days. For general questions about platform use, please visit the FAQ us first.
Have More Questions About Your Data?
The oren88 team is ready to help with any questions about your account security and privacy. You can also register or log in to start using our platform with confidence.